Privacy Policy

Malika ("we", "us", "our") is committed to protecting the personal data of everyone who contacts us or uses our services. This Policy explains what information we collect, how we use it, and what rights you have regarding your data.

If you have questions about this Policy, please contact us at [email protected].

1. Who We Are

Malika is a family law practice based at 118 Kamphaeng Phet Road, Chatuchak, Bangkok 10900, Thailand. We are the data controller for personal information collected through this website and in the course of providing legal services.

2. What Data We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, telephone number
• Enquiry details: information you share in messages or forms
• Usage data: anonymised browsing behaviour, pages visited, device type (via cookies)
• Client data: information provided in the course of an engagement, which is subject to attorney-client privilege

3. How We Collect Data

We collect data when you:

• Submit an enquiry form on our website
• Email or telephone us directly
• Engage us for legal services
• Visit our website (via cookies — see Section 6 below)

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: for marketing communications and optional cookies (you can withdraw at any time)
• Contract: to provide and manage the legal services you have engaged us for
• Legitimate interests: to respond to enquiries and manage our practice
• Legal obligation: to comply with applicable Thai law and professional regulations

5. How We Use Your Data

• To respond to enquiries and arrange consultations
• To provide and manage legal services
• To comply with our professional and legal obligations
• To improve our website through anonymised analytics
• To send service-related communications (not marketing without consent)

6. Cookies

Our website uses cookies to function and to help us understand how it is used. You can manage cookie preferences at any time via our Cookie Policy page. Essential cookies cannot be disabled as they are required for the site to work.

7. Data Sharing

We do not sell personal data. We may share data with:

• Service providers: hosting, email, and IT support (under data processing agreements)
• Regulatory bodies: where required by Thai law or professional regulations
• Courts and counterparties: only as necessary in the course of a legal matter you have instructed us on

We do not share your data with third parties for marketing purposes.

8. Data Security

We take the security of personal data seriously. Measures in place include:

• Secure HTTPS connection on our website
• Access controls limiting who within the practice can view personal data
• Regular review of data handling procedures
• Encrypted document handling for sensitive client materials

In the event of a data breach that affects your rights, we will notify you as required under applicable law.

9. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, and to comply with legal and professional obligations. Client matter files are typically retained for seven years from matter completion. Enquiry data for matters not pursued is deleted within 12 months unless consent is given to retain it longer.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies separately.

11. Children's Privacy

Our website is not directed at persons under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will take appropriate steps.

12. Your Rights

Under Thai law and applicable data protection principles, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent to processing at any time
• Object to processing based on legitimate interests
• Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

13. Changes to This Policy

We may update this Policy from time to time. Significant changes will be noted on this page with a revised "Last Updated" date. Continued use of this website after changes are published constitutes acceptance of the updated Policy.

14. Contact

For questions, requests, or concerns about this Policy or your personal data:

• Email: [email protected]
• Address: 118 Kamphaeng Phet Road, Chatuchak, Bangkok 10900, Thailand
• Phone: +66 87 264 5931